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FAQ

Frequently Asked Questions

Is Jerni Business Holdings a broker?+

No. Jerni Business Holdings is an educational platform providing trading education and analytical tools. We are not a brokerage and do not execute trades.

Does Jerni provide financial advice?+

No. We provide general educational content and tools only. Nothing on this site is personalized financial, legal, or tax advice.

Is this platform suitable for beginners?+

Yes. Our Trading Foundations track is built for beginners, with progressively advanced tracks for more experienced traders.

What markets are covered?+

Our curriculum covers futures, forex, stocks, and options at an educational level, along with the journal and dashboard tools that work across all of them.

How does the trading journal work?+

You record each trade — instrument, direction, size, entry/exit, emotions, and lessons learned — and filter or export that data for review.

Can I track multiple accounts?+

Yes, Structured Trader and Professional Development members can organize and view multiple accounts from one dashboard.

Are performance results verified?+

No. Dashboard figures reflect sample or user-reported data and are not independently verified.

Does Jerni guarantee profits or prop-firm payouts?+

No. We do not guarantee profits, payouts, funding approvals, or any trading outcome.

What is trade-copier technology?+

Software that replicates trade activity between a leader account and one or more follower accounts. See our Trade Copier Education page for a full overview.

Can copier results differ between accounts?+

Yes — timing, slippage, account rules, and connectivity can all cause results to differ between a leader and follower account.

Can I cancel my membership?+

Yes, at any time from your billing settings. Cancellation stops future billing; see our Refund and Cancellation Policy for details.

Are digital purchases refundable?+

Refund eligibility depends on the product and timing of your request. Full terms are in our Refund and Cancellation Policy.

How is my information protected?+

We use industry-standard security practices, including encrypted connections and secure authentication. See our Privacy Policy for details.

How do I contact support?+

Visit our Contact page to reach us by form, email, or phone during support hours.